Loading navigation...
Unify Integrations
Logo
Gainsight

Gainsight

Logo

2 mins READ

Gainsight is a customer success platform that helps businesses drive retention, reduce churn, and maximize customer growth through data-driven insights and automation. It offers tools for customer health monitoring, engagement, and lifecycle management.

Integrating Gainsight enhances customer retention, reduces churn, and drives growth through data-driven insights and automation. 

Authentication

Before you begin, make sure you have the following information:

  • Connection Name: Choose a descriptive name for your connection (e.g. "MyAppGainsightIntegration") to easily identify it within your integration settings.

  • Authentication Type: Gainsight API uses OAuth 2.0 for secure authentication and authorization.

OAuth 2.0 Based Authentication

  • Log in to your Control environment and navigate to Integrations 

  • Navigate to API to create or manage your API credentials.

  • For more details on available scopes, endpoint-specific parameters, and additional functionalities such as managing community content, users, and webhooks, please refer to the full Gainsight Customer Communities API Documentation

Actions

Actions

Description

Create company records

Create a single or multiple company records in Gainsight NXT

Create company team record

Creates a company team record in Gainsight NXT

Delete records

Delete a specific record in the company object in Gainsight NXT

Get team record details

Retrieve the details of a team record in Gainsight NXT

Search records

Retrieve the details of records in Gainsight NXT

Update company records

Update company records in Gainsight NXT

Update company team record

Updates a company team record in Gainsight NXT

Upsert person

Upsert a single person in Gainsight NXT

Upsert persons in bulk

Upsert persons in bulk in Gainsight NXT